Product Q&A

The system sits under the kitchen sink and connects to the cold-water line. Call us and we’ll ask a few questions about your setup to work out what installation involves.

Cartridge life depends on your water quality and usage. Contact our servicing team for the replacement interval for your system or to book a service.

The 2 Stage system uses sediment and carbon filtration to reduce suspended particles, chlorine taste and unwanted odours in mains water.

Call our team and we’ll ask a few questions about your setup to work out what the installation involves.

It describes the fine-filtration rating of a component.

Replacement intervals depend on your model, water quality and use. Contact our servicing team for the right cartridges and schedule.

The system removes suspended particles, applies fine carbon filtration, then polishes the water for taste and odour. It supplies filtered water through a dedicated kitchen tap.

It describes the fine-filtration rating of a component.

No. This system focuses on particles, chlorine, taste and odour. Compare reverse osmosis if you need treatment for particular dissolved substances.

Call us and we’ll ask a few questions over the phone to work out what your installation involves.

Replace cartridges according to your system’s schedule, water quality and use. Contact us with the model details for the right replacement filters.

The offer includes the 3 Stage under-sink system, installation and a designer tap upgrade. Availability depends on your suburb and installation requirements.

Performance depends on the compound, the cartridge, and the water conditions.

Call our team and we’ll ask a few questions about your setup to work out what the installation involves.

Replacement intervals depend on your model, water quality and use. Contact our servicing team for the right cartridges and schedule.

The system is designed to target selected PFAS compounds, chlorine, chloramine, sediment, unwanted tastes and odours, and selected metals and organic contaminants.

Particle filtration and adsorption media work together to treat the water. Fine filtration refines it further, then the finishing stage conditions and alkalises the filtered water.

Performance varies by compound, cartridge, water conditions and service life.

The filters sit beneath your kitchen sink and supply a dedicated drinking-water tap. We check space, plumbing, pressure and future service access before installation.

Tell us your suburb, water concerns and household needs. We can compare this option with our reverse osmosis systems and confirm the installation details.

It adds selected minerals back into the filtered water. The amount depends on the water entering the cartridge.

The system sits beneath the kitchen sink. Call our team and we’ll ask a few questions about your setup to work out what installation involves.

Replacement intervals depend on the cartridge, water quality and use. Contact our servicing team for the schedule for your system.

This model finishes with carbon polishing. The 5 Stage Alkaline system uses a mineral finishing cartridge.

The system sits beneath the kitchen sink. Call our team and we’ll ask a few questions about your setup to work out what installation involves.

Replacement intervals depend on the cartridge, water quality and use. Contact our servicing team for the schedule for your system.

The finishing cartridge adds selected minerals to the filtered water.

The standard 5 Stage system uses final carbon polishing. This model uses a mineral finishing cartridge.

The system sits beneath the kitchen sink. Call our team and we’ll ask a few questions about your setup to work out what installation involves.

Replacement intervals depend on the cartridge, water quality and use. Contact our servicing team for the schedule for your system.

A sediment filter catches suspended particles, two carbon stages reduce chlorine, taste and odour, the reverse osmosis membrane treats dissolved substances, and the final alkaline filter adds selected minerals back to the water.

Reverse osmosis treats dissolved substances that sediment and carbon filters may leave behind. Performance depends on the membrane, incoming water and maintenance.

The system installs beneath the kitchen sink and supplies a dedicated drinking-water tap. We confirm cupboard space and plumbing requirements before installation.

Cartridges and the membrane need replacement according to your system’s service schedule, water quality and use. Our team can identify the correct replacements and arrange servicing.

The 6-stage hydrogen option adds a hydrogen finishing stage. Tell us what you want from your drinking water and we can explain the differences.

The 5 Stage Alkaline system uses an alkaline remineraliser. This model has a final hydrogen cartridge.

The system sits beneath the kitchen sink. Call our team and we’ll ask a few questions about your setup to work out what installation involves.

Replacement intervals depend on the cartridge, water quality and use. Contact our servicing team for the schedule for your system.

It combines pre-filtration, a reverse osmosis membrane and finishing stages to treat your drinking water. Ask our team for the performance data for the supplied model and your local water conditions.

Stage 1 filters sediment. Stages 2 and 3 use carbon filtration, followed by the reverse osmosis membrane at stage 4. Stage 5 polishes taste and odour, and stage 6 provides the hydrogen-rich finish shown in the graphic.

The system sits under the kitchen sink and supplies a dedicated drinking-water tap. We check cupboard space, plumbing and installation requirements before confirming the setup.

The 5-stage option features alkaline remineralisation; the 6-stage option shown here features taste and odour polishing and a hydrogen finishing stage. Compare the 5-stage alkaline system or ask us which suits your needs.

Tell us your suburb, household needs and available under-sink space. We will confirm the suitable model, installation inclusions and current price. Enquire about the 6-stage hydrogen system or call 1300 651 837 .

Your suburb and postcode, number of people and bathrooms, water source (mains, tank or bore), and any concerns such as chlorine odour or sediment. Let us know if you already have a filter.

We discuss suitable system specifications, installation space, plumbing, flow requirements and maintenance access. You do not need to know your water pressure before enquiring.

Yes. Include the contaminant in your message so we can discuss the filtration requirements and relevant model specifications.

Yes. Include your existing system’s model and your suburb, or visit Servicing for maintenance enquiries.

Depending on the selected cartridges, it can reduce sediment, rust particles, chlorine, unwanted tastes and odours. Specific contaminants may need additional treatment.

A sediment stage captures suspended particles, followed by suitable carbon filtration for chlorine, taste and odour. Further treatment is recommended only where the water source or concern requires it.

The system must be sized for your household, bathrooms, pressure and peak demand. We check these factors alongside available installation space and filter capacity.

These need separate assessment. Scale requires a different approach from chlorine reduction, and tank or bore water may require additional treatment. Tell us your water source before choosing a system.

On the main incoming water supply, with practical access for servicing. The location and plumbing requirements are confirmed for your property.

Filter replacement depends on the cartridge, incoming water and use. We explain the service schedule and replacement costs before you decide.